FAQ

WHAT IS SOJO?

Sojo is the online tailoring platform for people and fashion brands, working to create a more sustainable fashion future.​

WHAT SERVICES DOES SOJO OFFER?​​

We offer alterations and repairs on all our clothing items. The Sojo team are able to answer any queries via email at support@sojo.uk, or via a free video consultation.​​

​​WHO WILL REPAIR/ALTER MY ITEM?

The Sojo team is made up of a team of talented tailors with a variety of expertise and decades of experience. The Sojo tailors all work in-house at Sojo’s East London studio.​​ Where is Sojo based?​ Sojo is based in East London, the heart of the city’s tailoring and textile industry.​​

HOW LONG WILL IT TAKE?

Sojo has a speedy turnaround time of 7 days.​​

DOES HAVING MY ITEM ALTERED BY SOJO AFFECT OUR RETURN POLICY?​

Once you have had your item altered, it will no longer be eligible for return via our policy, but Sojo are dedicated to making the fit work for you.